Audit logs

Organization Owners and Admins can review the organization’s recorded activity in Billing > Audit log. Managers and Members cannot access this page. Audit logs are not available in the personal qBraid Default workspace.

Open the audit log

Use the workspace switcher to select your organization.
Open Billing.
Select Audit log if it is not already open.
Review the newest entries first. Select Load more to retrieve older matching entries.

The table loads 25 entries at a time. The count below it is the number currently shown, not the total number of matching events.

Find an event

Billing Audit log tab with action, member, result, date filters, Reset, and Export controls

Use the Audit log tab in Billing. The filters and Export button appear above the entries.

Use the filters together to narrow the history:

Filter	What it selects
All actions	A specific action, such as Role changed, Credits transferred, Seat assigned, or API key revoked.
All members	The member who performed the action, rather than the member affected by it.
All results	Success, Denied, Failed, or Error.
From date	Events from the start of the selected day in your local time zone.
To date	Events through the end of the selected day in your local time zone.

The initial date window starts 30 days ago and has no end date. Clear From date to include older retained history. Clear both date fields to remove the date limits. Choose a From date that is no later than the To date.

Changing a filter reloads the matching entries from the first page. Reset restores all actions, members, and results, with the original 30-day starting date. It does not select all time.

Filters are stored in the page URL. You can share the URL with another authorized administrator, who must also select the same organization. The member picker lists up to 100 members. If the person you need is missing, use All members and narrow by action and date instead.

Read an entry

Column	Meaning
Time	When the event was recorded, displayed in your local time.
Member	Who performed the action. Recorded identity details are used when available. Older entries can show an identifier or Deleted user.
Action	The attempted action and a summary of recorded changes.
Target	The affected member, members, or job, when recorded.
Source	Web, API key, Lab/Pod, or MCP. Older entries can have no recorded source.
Result	Whether the request succeeded, was denied, failed, or encountered a server error.

Select a row or Show details to inspect its recorded details. These can include full before-and-after values, the target’s name and email, a reason, additional event information, an IP address, and a request ID. Only one entry expands at a time. Select Hide details to close it.

A Denied or Failed entry records an unsuccessful attempt. Its action name or listed fields do not prove that the requested change happened. Bulk actions can record partial completion, so read the target and details before assuming every requested item succeeded.

Target and Source are hidden on narrower screens. Use a wider window or export the filtered history to inspect those columns.

Check credits and billing changes

Filter for the action you are investigating, then inspect its result and details. For example, use Credits transferred to investigate a member allocation, or Subscription changed to find a recorded plan change.

Checkout started records the start of checkout. It does not confirm payment. Credits purchased records the completed credit purchase. Use Transactions to reconcile credit movements and Billing > Invoices for invoices and receipts.

The log covers recorded member, invite-code, credit, subscription, seat, organization-setting, job-deletion/restoration, and API-key actions. It is not a record of every page visit or a usage report. Use Organization usage for resource consumption and jobs.

Export matching entries

Select the action, member, result, and date range you need.
Select Export and wait for the download.
Open the downloaded audit-log-YYYY-MM-DD.csv file.
Check the export notification for the number of entries and any limit warning.

Export fetches matching entries beyond the pages you have loaded in the table, up to 5,000 entries. If more entries match, it exports the first 5,000 and asks you to narrow the date range. Export smaller date ranges to retrieve the remaining history.

The CSV includes Time, Member, Email, Action, Changes, Target, Source, Result, and Request ID. It uses the table’s change summaries; it does not include every field from expanded details. CSV timestamps retain the recorded timestamp, while the table displays local time. Keep this distinction in mind when comparing dates in a spreadsheet.

Refresh and troubleshoot

Use Refresh account data to request current organization data, including the audit log. The tab has no separate Refresh button.

If The audit log could not be loaded. appears, select Try again. A loading failure does not mean that no activity exists.
If No entries match these filters. appears, select Reset filters or widen the dates. Reset returns to the 30-day default.
Even No activity recorded yet. is subject to the default date window. Clear From date before concluding that no older entries are available.
If Export failed appears, review the error and retry. Do not treat a failed export as a complete record.
If you cannot open the tab, check the selected organization and your Owner or Admin role.

Only recorded, retained events can appear. An empty result does not establish that an action never occurred. If you need help investigating an event, send Support its time, action, result, and request ID when available.