START NOW
Account

Support

Submit support requests, track their status, and reply to the qBraid team.

  1. Open Support.
  2. Select New Request.
  3. Describe the problem, including the affected feature and steps to reproduce it.
  4. Submit the request.
  5. Open the request in the list to read the response and comments.

Use the status filters to find an existing request. When a request accepts replies, type into Write a reply and select Send reply. You can also press Ctrl+Enter to send. Closed requests show that the conversation is closed.

Use the request reference when following up. Do not include API keys, payment details, or other credentials in your request.

The Composer Feedback button also opens the support form. Send feedback through Support. The standalone Feedback page does not yet have a submission form.